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Partial Service Disruption

Last updated: June 2, 2026 at 10:33 PM UTC

90-day uptime history

Nov

99.99%

Dec

99.97%

Jan

100%

Feb

99.98%

Mar

99.95%

Apr

99.97%

Average uptime: 99.97%0 major outages in 90 days

Platform Services

Degraded Performance

Payment API99.98% uptime

Operational

Invoice System99.97% uptime

Operational

Webhook Delivery99.95% uptime

Operational

Dashboard99.99% uptime

Operational

Mass Payouts99.96% uptime

Operational

Subscription Billing99.94% uptime

Operational

Account Portal99.99% uptime

Operational

Fiat On-ramp99.81% uptime

Degraded Performance

Blockchain Networks

Operational

Bitcoin (BTC)block: ~10 min · 1 conf required

Operational

Ethereum (ETH)block: ~12 sec · 12 conf required

Operational

TRON (TRX / USDT TRC20)block: ~3 sec · 20 conf required

Operational

BNB Smart Chainblock: ~3 sec · 15 conf required

Operational

Polygon (MATIC)block: ~2 sec · 20 conf required

Operational

Solana (SOL)block: ~0.4 sec · 32 conf required

Operational

Litecoin (LTC)block: ~2.5 min · 3 conf required

Operational

XRP (Ripple)block: ~4 sec · 1 conf required

Operational

Recent Incidents

Fiat on-ramp elevated latency

April 18, 2025

Investigating

We are investigating increased latency on fiat-to-crypto conversion endpoints. Crypto-only payments are not affected. Updates every 30 minutes.

Resolved: Webhook delivery delays

April 10, 2025

Resolved

Webhook delivery experienced delays of up to 8 minutes between 14:00–15:45 UTC. Root cause was a queue backlog. All delayed webhooks were delivered. System has been fully restored.

Resolved: BNB Smart Chain sync issue

March 29, 2025

Resolved

Our BNB Smart Chain nodes experienced a sync issue causing delayed payment confirmations. Fixed by upgrading node infrastructure. Zero payments were lost.

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